We've all been there. Trapped in line at the DMV. Or stuck on hold while trying to call a city agency. It's easy to complain about government bureaucracy. But it's the rare person who sees such inefficiency as a business opportunity.

Meet Adam Humphreys. He lives in New York City, and he wanted to travel to China for a vacation. His bureaucratic hassles with the Chinese consulate launched a whole new business.

It started simply enough. Adam found out he needed a visa to travel to China. He went online. Filled out a long, complicated form. And Adam showed up at the Chinese Consulate only to find out that he had filled out the wrong form.

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